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Nelson Education > Higher Education > Passport: An Introduction to the Tourism Industry 3rd Edition > Test Yourself > 

Chapter 19: Research, Education, and Training

 
*Name:  *Required


True/False
Indicate whether the sentence or statement is true or false.
 

1. 

The Council of Hotel, Restaurant and Institutional Education (CHRIE) is based in Washington, DC. CHRIE is a forum where educators and industry professionals from around the world discuss education and research related to tourism.

·      True
·      False
 

2. 

The mission of the WTO Education Council is to contribute to the global strategy of the WTO in the areas of tourism training, education, and academic research.

·      True
·      False
 

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

3. 

The Berlin Seminar (2001) identified three assets as the foundation for sustained tourism development, and stated that these assets need to be preserved and valued. Identify which of the following is NOT one of these assets.
a.
Profitability
b.
Environment
c.
Culture
d.
Society
e.
None of the above.
 

4. 

The Canadian Tourism Human Resource Council (CTHRC) has developed many programs and resources. Identify which of the following was NOT developed by CTHRC.
a.
Career Planning Guide (booklet)
b.
Student Travel Map (booklet)
c.
Hosteur (magazine)
d.
“A Career in Tourism — It’s a Natural” (brochure and video)
e.
“Tourism — A World of Opportunity” (CD-ROM)
 

5. 

What involves collecting and analyzing data from primary and secondary sources?
a.
ACCESS
b.
Tourism policy
c.
Tourism research
d.
Certification
e.
CHRIE
 

6. 

In tourism research, when secondary data cannot be found or does not exist, then primary data must be sought by a variety of means. Identify which of the following is NOT a means of searching for primary data.
a.
Factual surveys
b.
Observations
c.
Databases
d.
Opinion surveys
e.
Interpretive surveys
 

7. 

The authors outline a nine step research process. Identify which of the following is NOT part of the FIRST five steps in this nine part process.
a.
Identify the problem.
b.
Conduct a situation analysis.
c.
Conduct an informal investigation.
d.
Develop a research design.
e.
Interpret the results.
 

8. 

Refer to question 7 above. Identify which of the following is NOT part of  the LAST four steps of this nine part process.
a.
Experiments.
b.
Tabulate.
c.
Interpret.
d.
Write a report.
e.
Follow up.
 

9. 

In consultation with industry, the CTHRC has already developed occupational standards for more than 40 occupations. These standards describe certain attributes  required for competence in occupations such as bartender and front desk clerk. Identify one or more of these attributes below.
a.
Knowledge
b.
Skills
c.
Attitudes
d.
All of the above.
e.
None of the above.
 

10. 

Certification makes a person more hirable. To become certified, a person must follow several steps. Identify which of the following steps is NOT part of  the certification process.
a.
Must have supervised work experience.
b.
Must have their job skills rated by a trained evaluator.
c.
Must attend a recognized college or approved training institution.
d.
Must pass an exam that tests their knowledge and attitudes about that job.
 



 
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