Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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1.
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Some
computer reservation systems (CRSs) have opened on-line travel systems, e.g., SABRE has developed
_________________.
a. | Uniglobe | b. | AOL | c. | Apollo | d. | Travelocity | e. | STP | | |
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2.
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A
consortium of five American airlines has opened ________, an on-line
travel agency.
a. | Paylesstravel.com | b. | Travelocity | c. | Orbitz | d. | Worldspan | e. | Tickets.com | | |
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3.
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Visitors
to the UTO website encounter many options and add-ons. ____________is
NOT one of the features of the UTO website.
a. | Travel Etc. | b. | Travel Bargains | c. | Travel Shop | d. | View Trip, On the Road, and Maps | e. | Weather Forecasts | | |
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4.
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Travel
retailers do not buy goods and services, nor do they mark up the price. Instead, they are paid (a/an
) ________________, a percentage of the selling price, by the supplier or
wholesaler.
a. | commission | b. | retail payment | c. | override | d. | STP | e. | bonus | | |
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5.
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A
person who works in a travel agency serving the public is now generally called a
___________________.
a. | travel
agent | b. | travel
retailer | c. | travel
wholesaler | d. | travel
counsellor | e. | travel
adviser | | |
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6.
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When
a seat is available on a flight, the passenger’s name is put on the ___________
or passenger list; if a seat is not available, the name is put on a
______________. a. | seat list, wait list | b. | confirmed list, standby list | c. | confirmed list, wait list | d. | manifest, wait list | e. | seating plan, standby list | | |
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7.
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_______________________ technology enables consumers to access websites without a
telephone line or a computer.
a. | STP | b. | RIM | c. | WAP | d. | AOL | e. | ETDN | | |
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8.
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One handheld
device used to access travel and tourism on the Web is the _____________ developed by Research in
Motion (RIM), a Canadian company based in Waterloo, Ontario.
a. | WAP | b. | STP | c. | Blackberry | d. | PDA | e. | Remoto | | |
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9.
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Many
of the big ISPs have travel information and offer on-line booking. One such ISP is
_______________________.
a. | AOL | b. | RIM | c. | STP | d. | WAP | e. | ETDN | | |
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10.
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_________________________ are ticket printers (not owned by travel agencies) which
enable travel agencies to make deliveries to travellers, especially business travellers, who need
same day or next day tickets.
a. | STPs | b. | UTOs
| c. | SABREs | d. | ETDNs | e. | WAPs | | |
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