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Nelson Education > Higher Education > Passport: An Introduction to the Tourism Industry 3rd Edition > Test Yourself > 

Chapter 1: The Tourism Industry

 
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Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

1. 

________________ was the founder of the world’s first travel agency.
a.
Carlson
b.
P. Lawson
c.
Isadore Sharpe
d.
Thomas Cook
 

2. 

Internal Tourism is ________________________________________.
a.
nonresidents of a country visiting that country
b.
residents of a country visiting places outside that country
c.
domestic and inbound tourism combined
d.
internal and outbound tourism combined
e.
inbound and outbound tourism combined
 

3. 

By 2000 there was a labour shortage in tourism, especially in the ___________________ sector; as a result operators began to address employee retention and human resource development.
a.
accommodation
b.
food and beverage
c.
attractions
d.
transportation
 

4. 

According to the authors, there are eight sectors in the Canadian tourism industry. Identify which of the following is NOT one of these eight sectors.
a.
Accommodation
b.
Adventure tourism and recreation
c.
Attractions
d.
Environment
e.
Events and Conferences
 

5. 

The Stratford Festival and the Quebec Winter Carnival are examples of which sector of the Canadian tourism industry?
a.
Adventure tourism and recreation
b.
Food and beverage
c.
Events and conferences
d.
Attractions
 

6. 

Many tourism professionals deal in destinations and need to be able to answer questions regarding three aspects of destinations. Identify these three aspects.
a.
Location, culture, physical conditions
b.
Location, societal impact, cultural impact
c.
Location, cultural impact, environmental impact
d.
Culture, location, environment impact
e.
None of the above.
 

7. 

Recognizing the economic benefits, the three levels of government promote travel and tourism by providing ALL of the following EXCEPT:
a.
Free enterprise
b.
Facilities
c.
Publicity
d.
Concessions
e.
Incentives
 

8. 

To market products and services, tourism professionals must coordinate the four main Ps of marketing. Identify which of the following is NOT one of these four Ps.
a.
Product
b.
Price
c.
Partnerships
d.
Place
e.
Promotion
 

9. 

There are five additional Ps in tourism marketing. Identify which of the following is NOT one of these additional five Ps.
a.
Packaging
b.
Popularity
c.
Personnel
d.
Positioning
e.
Programming
 

10. 

There were several reasons for the growth of the tourism industry during the late 1950s and early 1960s . Identify the reason(s).
a.
A relatively peaceful climate encouraged travel.
b.
Stronger economies in the industrialized nations meant that people had more money to spend on travel.
c.
The introduction of passenger jet service made travelling faster, less expensive, and more comfortable.
d.
Television documentaries on subjects such as wildlife in Africa inspired viewers to visit faraway places.
e.
All of the above.
 



 
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