APPENDIX C

OCCUPATIONAL STANDARDS & CERTIFICATION

What are Occupational Standards?

The Canadian Tourism Human Resource Council, in consultation with industry experts from across Canada, has established national occupational standards documents describing the skills, knowledge and attitudes necessary to perform successfully in specific tourism occupations.

In addition, many of the National Occupational Standards contain essential skills that help people be successful in an ever changing workplace. These skills include:

• computer use
• continuous learning
• decision making
• document use
• finding information
• job task planning
• numeracy
• oral communication
• problem solving
• reading text
• use of memory
• thinking skills
• working with others
• writing text

National Occupational Standards can benefit YOU! There are standards for over 50 tourism industry occupations -- from baker to tourism trainer. It is possible to achieve professional certification in many of these occupations.

What is Professional Certification?

NOTE: These are occupations with Professional Certification as of Fall 2002 ( Check with CTHRC or Local Contacts for an up-to-date listing. Changes and additions are ongoing.)

Contacts Across Canada

National:

CTHRC Canadian Tourism Human Resource Council

Local Contacts: